Warranty Protection

Your gaming gear is protected with comprehensive warranties. Learn about coverage, claims, and how to get support.

Standard Warranty

1-2 years manufacturer coverage

Fast Claims

Quick processing & replacement

Expert Support

Technical assistance included

Coverage by Product Category

Gaming Mice & Keyboards

  • 2 years manufacturer warranty
  • Switch replacement covered
  • Cable and connector issues
  • LED/RGB functionality

Gaming Monitors

  • 3 years manufacturer warranty
  • Dead pixel coverage (3+ pixels)
  • Backlight and panel issues
  • Port and connectivity problems

Headsets & Audio

  • 2 years manufacturer warranty
  • Driver and speaker damage
  • Microphone functionality
  • Wireless connectivity issues

PC Components

  • 1-3 years (varies by component)
  • Manufacturing defects covered
  • Performance issues
  • DOA (Dead on Arrival) protection

How to File a Warranty Claim

1

Contact Support

Reach out via email, phone, or live chat with your order details

2

Diagnostic Check

Our team will help troubleshoot and verify the warranty issue

3

Return Process

We'll provide a prepaid return label and instructions

4

Resolution

Receive repair, replacement, or refund within 5-10 business days

Important Warranty Information

  • Warranty coverage begins from the purchase date, not delivery date
  • Physical damage, liquid damage, and misuse are not covered under warranty
  • Original purchase receipt or order confirmation required for all claims
  • Refurbished or open-box items may have different warranty terms
  • Extended warranty options available at checkout for additional protection

Need Help with a Warranty Claim?

Our support team is ready to help you with warranty claims, troubleshooting, and product questions. Get expert assistance when you need it most.