Returns & Exchanges
Not completely satisfied? We offer hassle-free returns and exchanges within 30 days of purchase.
30-Day Returns
Full refund on unused items
Free Exchanges
Size or color not right?
Quick Process
Get your return label instantly
📋 How to Return an Item
1
Start Your Return
Visit our returns portal or contact support to begin the process.
2
Print Your Label
We'll email you a prepaid return shipping label within minutes.
3
Pack & Ship
Pack your item securely and drop it off at any carrier location.
4
Get Your Refund
Receive your refund within 5-7 business days of our receipt.
✅ Eligible Items
- Items in original, unused condition
- All original packaging and accessories included
- Gaming peripherals (keyboards, mice, headsets)
- Gaming chairs and furniture
- Accessories and components
❌ Non-Returnable Items
- Customized or personalized items
- Digital downloads and software licenses
- Items damaged by misuse or normal wear
- Items returned after 30 days
- Items without original packaging
🔄 Exchanges
Free Exchanges For:
- Different size or color
- Defective or damaged items
- Wrong item received
Exchange Process:
- 1Contact us within 30 days
- 2We'll send a prepaid return label
- 3Ship the original item back to us
- 4We'll send your replacement item
💰 Refund Information
Processing Time
5-7 business days after we receive your return
Refund Method
Back to your original payment method
Full Refund
100% of purchase price (excluding shipping)
Need Help with Your Return?
Our customer support team is ready to assist you with returns, exchanges, or any questions you may have.